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Portsmouth NH Homes, Maine Real Estate

Ann Cummings

RE/MAX Coast to Coast
Past NH State REALTOR® Of The Year!
Phone: 888-349-5678 x 3839
Email Me

Portsmouth Sellers - How is YOUR Property Being Represented?

Here in my area of Portsmouth and the Seacoast of New Hampshire and southern Maine, we still show our own listings 80-90% of the time. I know there are many parts of the country that don't do assisted or accompanied showings. Most of us still consider that part of our job.

Front Door House Keys
 


Here in my areas of Portsmouth and the Seacoast towns of New Hampshire and southern Maine, we still show our own listings about 80-90% of the time.  


We know there are many parts of the country that don't do assisted or accompanied  showings, but most of us that work in this area still consider that part of our job for our seller-clients.

 

 

Some time ago, I was showing property to a new set of buyer clients - a wonderful young couple who will be buying their first home here in Portsmouth NH.  We had exchanged phone calls, had our buyer counselling appointment, and then met to sign the Buyer Agency Contract before heading out for our first showings.  They had been well-prepared for the home-buying process, showings, etc.

We showed up at our very first showing, and the listing agent was already there.  She greeted us and invited us into the house.  Then she just stood there looking at us, which was exceedingly uncomfortable.  I took it upon myself to ask her if she wanted to show us through the house or should we just go through on our own.  She told us to go through on our own. 

OK, I can deal with that, but I always wonder why the agent even shows up if that's all they're going to do.  So off we go, looking at the various rooms and talking about each room's features as we go through them.  All the while, she's actually following us, but offering nothing at all, not a single comment.
Doll Covering Eyes



Each time we'd ask a question about something in the house, she'd respond with an "I don't know".  Not, 'I'm not sure but I can get that answer for you', nothing other than "I don't know" in response to each question we asked.

After she said this to us for the 5th or 6th time, I turned and asked her if this was her listing.  I actually expected her to say she was covering for someone, since she knew virtually nothing about this property.  But guess what, she said "Yes, this is my listing".  WHAT!?!?!?!?


How do you list a property and know NOTHING about it?  No information about the age of things, no information about the huge stain in the middle of the living room ceiling that you can't possibly miss, no information about heating costs, NOTHING! 

Help me out here - how does one list a property without knowing or getting information on that property?  Even on those listings where the showings are unassisted, we get more information in the listing packages than this listing agent could tell us about HER OWN listing!!!  Even when it's the first showing on a brand new listing, most of us know more about the property than this listing agent appeared know or cared



QUestion Mark

WHAT ON EARTH WAS THE POINT IN SHOWING UP??  If that listing agent was going to add NOTHING of value to the showing, why would they waste their time insisting on being at the showing?

This listing agent was really so ill-prepared about this house and hovered around us so much that we felt like getting out of there quicker than we ordinarily would have.  This was certainly a very poor way to show professionalism and to demonstrate the value we bring to the table as professional REALTORS.

 

Sellers - if you're reading this, please ask the agent you're considering hiring to market YOUR PROPERTY and represent YOU and YOUR PROPERTY  just how they're going to do that.  This is not meant to say doing either assisted or unassisted showings is right or wrong, but rather it's meant to find out just what they're going to do regarding making sure buyers and the buyers' agents get a good feeling about your property and are informed about the features of your property, whether they attend the showing or not.


If you're thinking about selling your property in Portsmouth or the surrounding Seacoast towns in NH and southern Maine, give me a call or send me an email.  Together, we can discuss how I can put my proven marketing plan to work for you to help you achieve your real estate goals!


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  Ann Cummings
  RE/MAX Coast to Coast
  Portsmouth NH
  888-349-5678 x 3839
  Servicing the Coastal Areas of NH & Southern Maine                    REALTOR
 
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Posted on Tue Nov 20, 2007 @ 1:59 pm by Ann.Cummings
Comment from: ines [Visitor] Email · http://www.Miamism.com

We do assisted showings here as well Ann - I had no idea that New Hampshire was the same.   We've sold many estate homes where no one has any information at all on the property.  We take it upon ourselves to go to the county and research permits and work done on the house to be better educated.


I know your Portsmouth and Seacoast clients would be fortunate to have you represent them.

PermalinkPermalink Tue Nov 20, 2007 @ 5:58 pm
Comment from: Ann.Cummings [Member] Email · http://www.newhampshiremainerealestate.com
Hi Ines - I find it really frustrating to have someone show up who's representing the property and they know absolutely nothing about it. I understand when it's an agent covering for the listing agent, but forthe listing agent to know nothing just really puzzles me.

If my buyers express interest in a certain property, I do get into researching the property for them at that point.

As a listing agent for property my sellers have hired me to represent and market, I make sure I know the property and present it in a professional and knowledgeable light. I want the buyers and their agent to feel comfortable about the property during and after the showing. If they walk away knowing nothing, I feel I haven't really done what my sellers have hired me to do and expect me to do.
PermalinkPermalink Tue Nov 20, 2007 @ 9:07 pm
Comment from: Jay McGillicuddy [Visitor] Email · http://newhampshirerealestateblog.com

I crack up all the time when I go to show a property and the listing agent has no clue to any of the questions my buyers ask or I ask. Buyers just look at me and smirk.

PermalinkPermalink Mon Nov 26, 2007 @ 11:08 pm
Comment from: Ann.Cummings [Member] Email · http://www.newhampshiremainerealestate.com
Jay - don't you wonder just why they even bother when they know nothing about the property? I find myself wondering if those sellers that person is 'representing' has any idea how poorly their property is really being presented to potential buyers. I guess those listing agents show up just so they can claim they always show their own listings..........who knows? It's really frustrating though!
PermalinkPermalink Tue Nov 27, 2007 @ 7:06 am
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